Shipping Policy
Applicable Regions: USA, Canada, Trinidad, Australia, New Zealand
At Streaming1TV®, we are committed to delivering your products in a timely and efficient manner. Our shipping policy is designed to provide clear information on our shipping processes and procedures.
Order Processing:
Orders are processed typically within 2 business days. Processing includes checking, packing, and sending your orders to the post. After processing, items are shipped.
Shipping Times:
Shipping times vary by location and are dependent on the destination’s local logistics and customs clearance processes. Below are the estimated time frames for our primary shipping regions:
- USA and Canada: 5-7 business days
- Trinidad: 7-10 business days
- Australia and New Zealand: 10-15 business days
Shipping Costs:
Shipping costs are calculated based on the weight of the order and the destination. The total shipping cost will be displayed at checkout before you finalize your order.
Tracking:
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order through our carrier’s website.
Customs, Duties, and Taxes:
All applicable customs, duties, taxes, and fees are the responsibility of the customer. Streaming1TV® is not responsible for any charges imposed during or after shipping, as these are determined by the destination country’s customs office.
Shipping Restrictions:
Certain products may have geographic shipping restrictions based on international laws and agreements. Please check our website for specific product restrictions.
Missed or Refused Shipments:
If a shipment is missed or refused, the package is typically returned to our facility. We can reship the product, but additional shipping charges may apply. Alternatively, a refund can be issued, excluding the original shipping costs.
Damaged Shipments:
If you receive a damaged item, please contact us immediately at [email protected]. We will work with you to resolve the issue either through a replacement or a refund.
Customer Service:
For any questions or concerns regarding shipping, please contact us via email at [email protected].
Our goal at Streaming1TV® is to ensure that your products arrive in excellent condition and in a timely manner. We appreciate your business and are here to assist with any issues related to your order’s shipping and delivery.
